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Approval of import quarantine objects (quarantine harmful organisms) in research purposes

Recipients of services

Individuals and legal entities

Place of service (select the places of service where this service is provided)

Territorial Inspection Committee of state inspection in agroindustrial complex of the Ministry of Agriculture, the web portal of “electronic government”
Addresses of the places of public services

Service cost

Free

Term of services

1) from the date of delivery of documents service provider, as well as the circulation in the portal – within ten (10) working days;

2) the maximum waiting time for delivery of documents -30 (thirty) minutes;

3) the maximum service time – forty (40) minutes.

List of documents

to the service provider:

1) the application form, according to the Appendix to this standard of public services;

2) an identity document and a document confirming the representative’s authority (for identification);

On the portal:

application, according to the annex to this standard of public services, in the form of an electronic document.

Provision of services through the state agency, CHS

no

Provision of services through the Portal

Yes, the web portal of “electronic government»: www.e.gov.kz www.elicense.kz

The result of the provision of state services

A letter of approval for import of quarantine objects (quarantine harmful organisms) in research purposes.

When accessing the portal through a result of the public service directed uslugopoluchatelyu in “My Account” in the form of electronic document certified by electronic digital signature (hereinafter – EDS) authorized person provider.

The procedure for appealing against decisions, actions (inactions) of central government bodies, as well as the Service Provider and (or) its officials, on the provision of public services
On appeal the decisions, actions (inactions) of the Service Provider, and (or) its officials on the provision of public services complaint is submitted to the head of the relevant Service Provider at the addresses indicated in paragraph 12 of the standard of public services.
The complaint is submitted in writing by mail or electronically to the cases stipulated by the current legislation of the Republic of Kazakhstan, either deliberately through the office of the Service Provider on weekdays.
The complaint:
1) a natural person – indicate his name, first name, middle name (if the identity document), postal address;
2) legal entity – indicate his name, postal address, reference number and date.
Treatment must be signed uslugopoluchatelem.
Confirmation of acceptance of the application is registration (stamp, part number and date) in the Office of the Service Provider with the name and initials of the person who made the complaint, time and place of an answer to the complaint.
Uslugopoluchatelya complaint received by the address of the Service Provider shall be examined within five working days from the date of its registration. Reasoned response of the outcome of the complaint is sent by post or uslugopoluchatelyu given purpose in the office service provider.
When accessing the portal through information about how to appeal can be obtained by calling the single contact center: 1414.
When sending electronic circulation through the portal uslugopoluchatelyu of the “My Account” information is available on the treatment, which is updated during processing treatment service provider (the level of delivery, registration, execution, the response of the review or not to review a complaint).
In case of disagreement with the results provided by the public service uslugopoluchatel may complain to the authorized body to assess and monitor the quality of public services.
Uslugopoluchatelya complaint received by the address of the authorized body to assess and monitor the quality of public services is considered within fifteen working days from the date of its registration.

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